JOB DETAILS

• Work type: Full time

• Location: Hong Kong SAR

• Department: Ground Operations

RESPONSIBILITIES

• Ensure and/or monitor the day-to-day ramp handling performance of GHA at HKIA.

• Check load sheet performance on a daily basis and rectify anomalies with GHA.

• Monitor the disembarkation/embarkation of passengers, the unloading/loading of baggage/cargo, and the ramp activities conducted by external service providers involved in the aircraft turnaround.

• Monitor the Ground Operations function to ensure that safety and security requirements are fulfilled throughout the entire operational chain applicable at Hong Kong and out-stations.

• Check that ramp handling duties are performed in accordance with SOPs and instructions.

• Liaise with related service providers to ensure ramp safety and PTS are maintained.

• Report ramp incidents to all parties/departments concerned.

• Conduct spot checks on load sheets at the aircraft side before flights depart.

• Liaise with GHA for special handling in weight & balance and load sheets.

• Check LDM on a daily basis and rectify anomalies with GHA.

• Perform loadmaster duties as and when necessary.

• Provide load sheet training to GHA staff.

• Conduct station audits on ramp handling and load sheet proficiency.

• Prepare a Daily Report to summarize ramp handling performance and highlight irregularities.

• Follow up with GHA on the reasons for and preventive actions against delayed departures due to ramp handling irregularities.

• Be qualified to perform DG handling and/or to ensure and monitor the DG qualification of GHA staff.

• Train and supervise operational staff.

• Be responsible for compliance with all applicable laws, regulations, standards, and company requirements, ensuring the safety and security of the operation.

• Be responsible for identifying and reporting safety and security hazards and occurrences in accordance with the company's reporting procedures.

REQUIREMENTS

• At least 5 years of aviation experience.

• Post-secondary education or above.

• Good command of English. Native English or other language speakers are welcome. Candidates with proficiency in written and spoken Chinese will be an advantage.

• Knowledge of Word and Excel.

• Able to work independently.

• Good understanding of the regulatory authority setup and workflows in the PRC.

• Holder of a Hong Kong Driving License Class 1 and Class 2.

• Candidates with less experience may be considered for the position of Officer, Ramp Operations.